How may we help you? Report a Beer Quality Concern You must have JavaScript enabled to use this form. Country of Residence - Select - United States Canada Outside of the US and Canada Contact Info Your Name Your Email Address Your Phone Number City State Select State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Puerto Rico Beer Info What was the problem? - Select - Leaking and/or moldy can, bottle, or keg Damaged, dented, or scratched bottle or can Damaged cartons or cases Empty or low fill can, bottle, keg Missing can, bottle, keg Beer appearance issue Beer aroma or flavor issue Beer gushed out when opneing the can or bottle Keg does not dispense properly missing_date Bottle or can holder failed (describe in dialog box) Broken bottle Other - describe below Select Beer - Select - Sapporo Premium Beer Sapporo Premium Light Beer Sapporo Black Beer Sapporo Reserve Beer Sapporo Premium Non-Alcoholic Package Type - Select - Can Bottle Keg Package Size - Select - 12oz 16oz 19.2oz 22oz 1/6bbl keg 1/2 bbl keg Packaged on Date/Time Packaged on Date/Time: Date Packaged on Date/Time: Time Packaged-on Date/Time How to find the packaged on date, packaged time, brewery location Brewery Location - Select - R E Unknown Describe the Issue Store Name Store Location Purchase Date How did you store the beer? - None - Refrigerated Room Temperature Warm Upload a photo of the issue Upload a photo (Optional) One file only. 10 MB limit. Allowed file types: jpg, jpeg, png. If you live outside of the USA and Canada, please visit Sapporo Breweries (Japan) at: https://www.sapporobeer.jp/english/inquire/ If you live in Canada, please contact Sapporo Canada at: info@sapporobeer.ca.