How may we help you? Report a Beer Quality Concern You must have JavaScript enabled to use this form. Country of Residence - Select -United StatesCanadaOutside of the US and Canada Contact Info Your Name Your Email Address Your Phone Number City State Select StateAlabamaAlaskaAmerican SamoaArizonaArkansasArmed Forces (Canada, Europe, Africa, or Middle East)Armed Forces AmericasArmed Forces PacificCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFederated States of MicronesiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyomingAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNova ScotiaNorthwest TerritoriesNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Beer Info What was the problem? - Select -Bottle or can holder failed (describe in the dialogue box)Bottle brokenCan or bottle leaked / is not fullBeer appearance issueBeer aroma or flavor issueBeer gushed out when opening the can or bottleOther... Select Beer - Select -Sapporo Premium BeerSapporo Premium Black BeerSapporo Premium Light BeerSapporo Reserve Beer Package Type - Select -CanBottleKeg Packaged on Date Packaged Time Brewery Location How to find the packaged on date, packaged time, brewery location Describe the Issue Store Name Store Location Purchase Date How did you store the beer? - None -RefrigeratedRoom TemperatureWarm Upload a photo of the issue Upload a photo (Optional) One file only. 10 MB limit. Allowed file types: jpg, jpeg, png. If you live outside of the USA and Canada, please visit Sapporo Breweries (Japan) at: https://www.sapporobeer.jp/english/inquire/ If you live in Canada, please contact Sapporo Canada at: info@sapporobeer.ca.